Getting paid
How it works
- Customer pays at checkout via Paystack (card, Mobile Money, bank transfer).
- Sellub deducts the commission (a percentage of the gross sale that depends on your plan and where the buyer came from).
- Paystack / mobile-money processing fees are deducted on top of commission.
- Your share settles to your linked bank or Mobile Money subaccount automatically — no separate payout step is required.
See Choosing a plan for the exact rates per plan and attribution source.
Wallet & earnings
| Page | Shows |
|---|---|
| Money → Earnings | Total earnings, breakdown by month, pending vs settled |
| Money → Wallet | Current balance, transaction history |
| Money → Withdraw | Request a payout to your linked account |
Withdrawing funds
Confirm your payment account is verified
Money → Payment Account must show Verified by Paystack. If it doesn’t, see Store setup → Payment account.
Check your balance
Money → Wallet shows your current available balance.
Request a withdrawal
Click Withdraw. Enter the amount (up to your available balance) and confirm.
Wait for settlement
- Mobile Money: usually instant
- Bank: 1 business day
Commission
Commission is a percentage of each sale. The rate depends on:
- Your plan — Marketplace (5%), Custom Domain (3% direct / 2% on Pro), or Commerce API (1.5% / 1% on Growth).
- How the buyer found you — direct sales (your domain, app, link, campaign) get the lower rate; sales attributed to Sellub marketplace surfaces use a slightly higher rate.
Fees are deducted automatically before funds settle to your subaccount. Every order page shows the exact breakdown: gross, commission, processing fee, payout. See Choosing a plan for the table.
There are no hidden charges, no signup fees and no setup fees. The Marketplace plan has no monthly cost.
Subscriptions (paid plans & add-ons)
Settings → Plan & pricing shows:
- Your current plan and variant
- Direct vs marketplace commission rates
- Active add-on subscriptions (Featured listings, Performance ads, DuabaConnect)
- Next renewal date and auto-renewal status
You can switch plans, toggle marketplace discovery, or enable / disable add-ons at any time. Plan and add-on changes apply to the next sale; existing order fee breakdowns are immutable historical records.