Getting paid
How it works
- Customer pays at checkout via Paystack (card, Mobile Money, bank transfer).
- The payment is split at that moment: your share goes straight to your payout account (bank or Mobile Money), and Sellub keeps its commission — a percentage of the sale that depends on your plan.
- Paystack’s processing fee is paid by Sellub, not taken from your share.
- Paystack settles your share to your bank or Mobile Money on its usual schedule. There is no payout to request and nothing to withdraw — Sellub never holds your money.
Cash-on-delivery orders work differently: the rider collects the cash, and Sellub’s commission is taken from your wallet afterwards — see Money & commission → COD.
See Choosing a plan for the exact rates per plan.
Where to see your money
| Page | Shows |
|---|---|
| Money → Wallet → Earnings | Total and this month’s earnings, after the platform fee; recent transactions |
| Money → Wallet → Business wallet | Your wallet balance, and topping it up |
| Money → Transactions | Every commission line: sale, gross, commission, whether it was taken at checkout (“skimmed”) or billed to your wallet, and its status |
| Money → Payment account | Your identity check, payout accounts and go-live status |
Your wallet
The wallet is a balance you top up (through Paystack) to pay for things Sellub bills you for: paid plans, add-ons, and the commission on cash-on-delivery orders. Your sales don’t go into it — they go straight to your payout account.
Commission
Commission is a percentage of each sale. The rate depends on your plan — Marketplace (5%), Custom Domain (3%, or 2% on Pro) or Commerce API (1.5%, or 1% on Growth). On the paid plans, sales that come through the Sellub marketplace (search, homepage, categories, recommendations) can carry a slightly higher rate than sales on your own domain or app.
Commission is taken automatically when the payment splits. Every sale appears in Money → Transactions. See Choosing a plan for the table.
There are no hidden charges, no signup fees and no setup fees. The Marketplace plan has no monthly cost.
Paid plans & add-ons
Paid plans and add-ons are charged monthly from your wallet. If a renewal can’t be paid, you have a 7-day grace period to top up; after that your shop moves back to the free Marketplace plan. To change plan or turn on an add-on, contact support@sellub.com — we set it up for you.